shipping & returns

Shipping Information

✨ Moni Shipping, Delivery & Returns Policy

📦 Shipping Information

We offer worldwide shipping with reliable delivery options.
All orders are dispatched within 1–2 business days after purchase.

Please note: Orders are sent to the address provided at checkout and cannot be amended once confirmed. Ensure your shipping details are accurate before completing your order.

Processing & Delivery Times

Region Service Estimated Delivery Cost :

UK Standard Delivery - 2–5 Business Days - (Mon–Sat) - £4.50

UK Next Day Delivery - 1–2 Business Days - (Mon–Sun) - £7.00

International Shipping - 2–10 Business Days - (Mon–Sat) - £15.00

Free shipping is automatically applied to orders over £1,250.00.

Delivery times may vary during national holidays or peak sales periods.

You will receive a confirmation email with tracking details once your order has been shipped.

🔄 Returns Policy (14-Day Period)

If you wish to return your item, please contact us within 14 business days of receiving your order, and we will provide you with the return address.

Returned items must be:

Unused, unworn, and unwashed
In original packaging with all labels intact
Free from any damage, alteration, or signs of wear

We do not accept returns for goods that have been washed, worn, damaged, or altered in any way.
Once your return has been received and inspected, your refund will be issued to the original payment method within 2–7 business days, depending on your bank.

❌ Order Cancellations

If you wish to cancel your order, please contact us before the order has been shipped via:
📧 info@moni-luxury.co.uk
or through our website: www.Moni.co.uk

Once we confirm your cancellation request, you’ll receive an acknowledgment email within 48 hours.

Refunds before dispatch:
All payments, including shipping costs, will be refunded in full.

Refunds after dispatch:
Refunds will be issued for the product cost only, excluding shipping fees, once the goods are returned and meet our return policy conditions.

💳 Refund Processing

Refunds are processed within 2–7 business days after your returned items have been inspected and approved.
All refunds are issued back to the original payment method used at checkout.